Ba Baji Privacy Policy — Your Information Is Safe With Us

One of Bangladesh's Most Popular Online Gaming Platforms ba baji places the highest importance on your privacy. This Privacy Policy ("Policy") explains what information we collect from you when you use our website and mobile application, how that information is used, and the measures we take to keep it secure.

By using any ba baji service, you confirm that you have read and agreed to this Privacy Policy. This policy is part of our Terms & Conditionsread together with this for a complete picture.

In this policy, "we," "our," or "ba baji" refers to the entity operating the ba baji platform. "You" or "user" refers to any individual using our services.

Ba baji collects two types of information — data you provide directly and data collected automatically. Details are outlined below:

a. Information You Provide Directly:

• Identity Information: Full name, date of birth, and National ID number (for KYC verification).
• Contact information: Mobile number, email address, and current residential address.
• Financial Information: Mobile banking numbers (Mobile Pay, Nagad, Rocket) and transaction history.
• Account Information: Username, password (encrypted), security questions.
• Communication records: Records of your conversations with our support team.

b. Automatically Collected Information:

Ba baji uses your information only for specific, legitimate purposes. We never use your data unnecessarily. The main reasons we process your information are:

• Account Management: For registration, login, password reset, and account verification.
• Service Delivery: For processing gameplay, deposits, withdrawals, and bonuses.
• KYC Verification: To verify identity in accordance with applicable laws in Bangladesh.
• Fraud prevention: To detect suspicious activity and maintain platform security.
• Contact: To send important updates, transaction notifications, and provide customer support.
• Service Improvement: To analyse usage patterns and deliver a better experience.
• Promotions & Offers: To send you relevant bonuses and offers based on your preferences (you may opt out at any time).
• Legal obligations: To meet regulatory requirements and ensure legal compliance.

Ba baji retains your data only for as long as necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration of account activity and up to a maximum of 5 Years (for legal reasons).
• Transaction records: Maximum 7 Years — in accordance with financial regulatory requirements.
• KYC Documents: After Account Closure 5 Years up to.
• Support Contact: Maximum 3 years।
• Log Data: Maximum 12 months।

Once the designated retention period expires, data is securely deleted or anonymised so it can no longer be linked to any individual. Our servers are operated in secure data centres and comply with both physical and digital security standards.

Ba baji does not sell your personal data. However, in certain limited circumstances, information may be shared with trusted third parties:

• Payment Processors: To process transactions exclusively through mobile banking providers such as Mobile Pay, Nagad, and Rocket.
• Identity verification services: With approved third parties to complete the KYC process.
• Technology Service Providers: With cloud hosting, cybersecurity, and analytics providers — under strict confidentiality agreements.
• Law enforcement agencies: To government authorities when required by court order or legal obligation.
• Business Restructuring: In the event of a change in ownership of ba baji, you will be notified in advance.

Ba baji uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device.

The types of cookies we use:

• Essential Cookies: To maintain login sessions and keep core site functions running — these cannot be disabled.
• Performance Cookies: To monitor site speed and performance — on a fully anonymous basis.
• Functionality cookies: To remember your preferred language, theme, and settings.
• Analytics Cookies: To analyse user behaviour — using aggregate data only, never individual identities.

You can disable non-essential cookies from your browser settings. However, some features may not function properly as a result.

Ba baji uses industry-leading security technology to protect your data. Our security framework is outlined below:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Password hashing: Your password is never stored in plain text — only a bcrypt hash is kept.
• Two-Factor Authentication (2FA): Mobile OTP verification is available for an added layer of account security.
• Firewall & DDoS Protection: Preventing unauthorized access at the server level.
• Regular Security Audits: Regular vulnerability assessments conducted by third-party experts.
• Employee Training: All employees receive regular data protection training and are bound by confidentiality agreements.

You have certain fundamental rights over your personal data on ba baji. To exercise these rights, please reach out to our support team:

After receiving a rights request, ba baji will typically provide an initial response 30 business days responds within. More complex cases may take additional time, but we will notify you in advance.

Ba baji strictly does not provide services to anyone under the age of 18. Protecting minors' data is a key part of our Privacy Policy:

• Age is verified at registration, and date of birth is confirmed during the KYC process.
• We do not knowingly collect personal information from anyone under the age of 18.
• If a minor has registered on the platform in error and we become aware of it, their account will be closed immediately.
• If parents have any concerns, please contact us — we will act promptly.

Ba baji may update this Privacy Policy from time to time. When changes are made:

• At least 14 Days You will be notified in advance via email or on the platform.
• The "Last Updated" date at the top of the page will be revised.
• Continued use of our services after any changes take effect will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay informed about any updates.

If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us:

• Email: support@babaji.click
• Live Chat: Active on the platform 24/7
• Language: Support is available in both Bangla and English

Our privacy team will process your request as quickly as possible. Typically within 7 business days within.